Delivery Policy – FASTVIRAL

Effective Date: March 2, 2025

Fast Viral is committed to providing efficient and reliable delivery services. This policy outlines our procedures for delivering both digital and physical products.

1. Digital Product and Service Delivery

  • Digital products and services are delivered via email or through the customer dashboard on our website.

  • Most digital orders are fulfilled within 24-48 hours after payment confirmation unless specified otherwise.

  • Customers will receive an email confirmation upon successful delivery.

2. Physical Product Delivery (If Applicable)

  • Physical products will be shipped to the address provided at checkout.

  • Shipping times vary based on the customer’s location and the chosen shipping method.

  • Estimated delivery times will be displayed at checkout.

  • A tracking number will be provided upon dispatch.

3. Delivery Delays

  • While we aim for prompt delivery, some factors may cause delays, including:

    • High order volumes

    • Unforeseen technical issues

    • Carrier or logistical disruptions

    • Incomplete or incorrect shipping details provided by the customer

  • If your order is delayed, please contact our support team for assistance.

4. Customer Responsibilities

  • Ensure that the email address and shipping details provided are accurate.

  • Check the spam or junk folder if the digital product email is not received.

  • Report any delivery issues to our support team promptly.

5. Non-Delivery Claims

  • If a digital product is not received within the expected timeframe, customers must notify us within 7 days.

  • For physical products, customers must report non-receipt within 14 days of the estimated delivery date.

  • We will investigate and, if necessary, reissue the product or offer a refund in accordance with our Refund and Return Policy.

6. Shipping Fees (For Physical Products)

  • Any applicable shipping fees will be displayed at checkout before order confirmation.

  • Customers are responsible for any additional customs duties or taxes imposed by their country.

7. Changes to Delivery Policy

We reserve the right to update this Delivery Policy at any time. Changes will be posted on our website with an updated effective date.

8. Contact Information

For delivery-related inquiries, please contact us:

📍 Address: 3405 Moonlight Drive, New Jersey, United States
📞 Phone Number: +1 609-643-5412
📧 Email: info@fastviral.xyz
🌐 Website: https://fastviral.xyz